Expert Appliance Repair Specialists in Norfolk
APPROXIMATELY 90% OF APPLIANCES ARE FIXED ON THE FIRST VISIT
About Us
At Fix Up My Appliance, we are proud to be one of Norfolk’s trusted appliance repair specialists, providing fast, reliable and competitively priced repairs across the region. With years of hands-on experience, we understand just how disruptive it can be when an essential appliance suddenly stops working — especially your oven, cooker or washing machine. That’s why we aim to respond as quickly as possible, with approximately 90% of appliances fixed on the first visit.
We believe your home appliances should work effortlessly to support your daily life, whether that’s preparing family meals, keeping laundry fresh or managing busy household routines. When something goes wrong, our goal is to get you back up and running with minimal stress and maximum efficiency.
Frequently Asked Questions
What types of domestic appliances do you repair
– I repair a range of white goods ranging from Washing Machines, Ovens, Dishwashers and Tumble dryers. I will carry out a professional repair to get the appliances back to full working order.
How long would it take to fix the appliance
– I aim to get to you same day/next day to minimise any disruption to your household.
How do i book an appointment for an Appliance Repair?
– You can contact me by phone 01553 813050 or 07760 782202, or by email [email protected] and if we dont get to the phone in time all messages left will be returned as soon as possible. We also respond to any enquiries made using SMS or WhatsApp
Do you offer Same day repairs?
– I will always do my best to get to you the same day you make the enquiry and because i carry a vast range of spares most appliance faults are fixed on the 1st visit therefore minimising the disruption to you.
Is there any guarantee on the repairs?
– All work carried out comes with a 12 month gaurantee on parts if fitted and the labour giving you piece of mind should the fault unexpectedly reoccur its all covered free of charge.
If you dont carry the parts required for a repair what is the lead time on ordering to fitting?
Should a necessary spare part not be immediately available on the service vehicle but is in stock with the supplier, the typical lead time for procurement and subsequent installation is two business days. For instance, if a motor is required during a service call on a Monday, it would be ordered that same day, delivered on Tuesday, and installed on Wednesday.
Are the parts fitted genuine manufacturer's parts?
– Indeed, we primarily utilize genuine manufacturer aftermarket components. However, should a more cost-effective alternative be available, we will present you with the option. These alternatives maintain a high standard of quality and are backed by the same 12-month warranty.
Will a repair affect my manufacturers warranty?
– Our repair services utilize authentic components and adhere to manufacturer guidelines, thereby preserving the validity of your existing warranty. However, if your product remains under warranty, we recommend contacting the manufacturer initially to ascertain if complimentary repair services are available through their authorized technicians.
Do you repair intergrated appliances as well as freestanding ones?
– Yes, I possess extensive experience in the repair of all appliance types, including integrated, under-counter, and freestanding models, and I am pleased to offer professional on-site repair services.
Do you repair all makes and models?
– I possess extensive expertise in the repair of all major brands and models of washing machines, ovens, tumble dryers, and dishwashers, enabling me to reliably and efficiently diagnose and resolve a broad spectrum of appliance malfunctions.
How long does a typical repair take?
– The majority of repairs are typically completed within one hour, contingent upon the nature of the issue. Should additional components be required or the repair prove more intricate, an estimated timeframe will be provided, and you will receive regular updates throughout the process.
Do you call before arriving at the property?
– Yes i call or text before arriving at your property and you are offered convenient time slots so you dont have to hang around all day and to keep the whole repair process as hassle free as possible
Are you fully qualified and insured for repairs?
– I commenced my professional journey in 1999 as a field service engineer with Hotpoint. In this role, I specialized in multi-brand repairs, servicing a wide array of makes and models, which provided me with a comprehensive skill set. This expertise was instrumental in establishing my own company in 2005. I continuously monitor industry advancements to ensure I provide our clients with the most current and effective service and advice regarding the repair of their domestic appliances. In summary, I am fully qualified, trained, and insured, and I adhere to stringent safety standards and practices to ensure every repair is executed professionally and securely within your residence.
Can i book a repair online?
– While direct online booking is not currently available, we offer a comprehensive inquiry form on our website. All email inquiries are addressed promptly and effectively. Should a booking or visit be necessary, arrangements can be swiftly made via email, text, or WhatsApp.
Do you service appliances?
Yes, all service requests can be submitted through the online inquiry form for additional information.
